The Challenge

The client needed a reliable and user-friendly mobile platform for connecting passengers with auto driver similar to Ola or Uber but tailored for local auto-rickshaw transportation. The challenge was to create a seamless booking experience, real-time ride tracking, and efficient communication between users, drivers, and the admin, while ensuring security through OTP verification and feedback mechanisms.

Scope of Project

• Develop a mobile app for Users to register, book rides, view history, and provide feedback.
• Create a mobile app for Drivers to accept bookings, receive notifications, and manage rides.
• Build an Admin Dashboard to manage users, drivers, ride history, and overall system monitoring.
• Enable real-time booking and tracking from the current or custom location to the destination.
• Provide ride history, reviews, and rating system for transparency and accountability.

The Solution

User App Features

• Registration & Login: Secure onboarding via email/phone.
• Booking Module: Book autos from current GPS location or a chosen location.
• Ride Tracking: Live status of driver acceptance, arrival, and trip progress.
• OTP Verification: Secure ride start validation using OTP.
• Ride History & Feedback: View past rides, give ratings, and submit reviews.

Driver App Features

• Driver Registration & Verification for onboarding.
• Real-time Notifications for new bookings.
• Ride Management: Accept or decline rides, track ongoing rides.
• Earnings & History: Access completed ride details and total earnings.

Admin Dashboard Features

• User & Driver Management: Monitor and verify registrations.
• Ride Tracking: Access real-time data of ongoing and completed trips.
• Booking & Payment Records: Manage ride history, cancellations, and payments.
• Feedback & Reviews: Track user ratings and driver performance.

Business Impact

• Improved Accessibility: Simplified auto booking process increased customer convenience.
• Driver Empowerment: Drivers received fair opportunities with transparent booking and earnings.
• Operational Efficiency: Centralized admin dashboard reduced manual intervention.
• Enhanced Trust & Security: OTP verification and reviews-built confidence among users.
• Scalability: The platform can expand to support multiple cities and advanced payment systems.

Technology USED

• React Native – Cross-platform mobile application development.
• React.js (Admin Panel) –Scalable and interactive dashboard interface.
• Django Rest Framework – Secure and efficient backend with APIs.
• MySQL – Robust relational database for storing users, drivers, and ride data.
• Google Maps API – Real-time location tracking and navigation.
• Firebase Notifications – Instant ride alerts and updates.