Client Profile

A mid-sized financial services company with 500+ employees operating across multiple branch offices and remote locations. Their business relied heavily on online banking applications, customer data management platforms, and third-party financial APIs.

The Challenge

The client began noticing phishing emails disguised as banking alerts being delivered to staff. Some employees unintentionally clicked links, exposing the company to credential theft and ransomware risk.

  • Their legacy email security solution had limited filtering capability.
  • No multi-factor authentication (MFA) was enforced, so compromised credentials posed a severe risk.
  • IT staff lacked visibility into network activity, increasing the chances of delayed response to cyber incidents.

The Solution

  • Conducted a comprehensive cybersecurity audit and phishing simulation test for employees.
  • Implemented an AI-powered email security gateway to block malicious attachments and spoofed domains.
  • Enforced multi-factor authentication (MFA) across all critical applications.
  • Delivered cyber awareness workshops tailored to financial services staff (how to spot phishing, handling suspicious emails).
  • Deployed a 24/7 Security Information and Event Management (SIEM) solution to detect abnormal login activity and attempted ransomware payloads.

Result

  • 98% of phishing attempts were blocked before reaching end users.· Phishing awareness training resulted in a 70% reduction in employees clicking malicious links.
  • Achieved a 65% reduction in overall cyber risk exposure within 3 months.
  • No ransomware or data breaches occurred during and after the engagement.
  • The company achieved smoother compliance with PCI DSS and ISO 27001 standards and passed their regulatory IT audit with zero observations

Client Profile

A healthcare IT provider responsible for managing electronic health records (EHR) for over 50,000 patients across multiple hospitals and clinics. Their infrastructure included a hybrid environment with both on-premise and cloud data storage.

The Challenge

The client faced urgent challenges around patient data security and compliance risks:

  • Access control gaps allowed staff members outside clinical teams to access sensitive health records.
  • Patient records were stored unencrypted, leaving them vulnerable to data theft.
  • The organization lacked a disaster recovery (DR) plan, making them unprepared for a cyberattack or ransomware incident.
  • They were at risk of failing a HIPAA compliance audit, which could result in heavy fines and loss of credibility.

Solution Delivered

  • Implemented end-to-end encryption for all patient health records, both in storage and during transmission.
  • Designed and enforced role-based access controls (RBAC), ensuring only authorized medical professionals could access specific patient data.
  • Built a disaster recovery and business continuity plan, including automated secure backups with a 15-minute Recovery Point Objective (RPO).
  • Deployed cloud security monitoring and intrusion detection systems (IDS) for continuous protection.
  • Conducted HIPAA compliance workshops with IT and hospital management staff.

Business Impact : Result

  • Achieved 100% HIPAA compliance within 6 months, passing a third-party audit without violations.
  • Reduced insider data access violations by 80%, thanks to RBAC policies.
  • The new disaster recovery plan ensured minimal downtime, giving the client confidence in resilience against ransomware.
  • Partner hospitals reported greater trust and satisfaction, leading to new business contracts for the healthcare IT provider.

All the reasons to choose BIITS.

B-Informative IT Services Pvt. Ltd. (BIITS) is an award-winning Business Intelligence & Digital & Consulting company based out of Indian Silicon Valley, Bangalore. We are a team of motivated professionals with expertise in different domains and industries. We help our clients to derive simplified and conclusive data insights for effective decision making.